Lead Developer · Voice AI Infrastructure
Rawk.ai: voice agent builder with 900ms to 320ms latency
Voice agent builder platform for creating and deploying custom conversational agents.
Rawk.ai is a live voice agent builder platform. KeenCraft led a latency optimization that reduced end-to-end response time from roughly 900ms to roughly 320ms through pipeline and infrastructure tuning, the difference between a call that feels robotic and one that feels human.
What shipped
- Led a latency optimization initiative that reduced end-to-end response time from roughly 900ms to roughly 320ms through pipeline and infrastructure tuning.
- That's the difference between a call that feels robotic and one that feels human, and it's the same discipline applied to every client build.
Questions about this work
What is Rawk.ai?+
A live platform for creating and deploying custom conversational voice agents. KeenCraft was lead developer.
What was the latency result?+
End-to-end response time dropped from about 900ms to about 320ms through pipeline and infrastructure tuning.
Why does that latency number matter?+
Sub-400ms responses are what make a voice agent feel like a conversation instead of a delay. The same discipline is applied to client voice builds.
More work
VoiceCake
24/7 inbound voice AI platform serving dental, healthcare, fitness, and mortgage clients.
Dynaris
Live AI front desk that unifies voice, chat, and email for multi-location businesses: inbound coverage, booking, follow-up, and shared customer context across channels.
SRN Trade AI
Multi-version trading platform build spanning V2 through V5, an Admin Portal, and a mobile app built from scratch, with live broker integration (IC Markets / Fusion Markets).
Ready to build something that saves you money from day one?
Book a free 30-minute call. Tell me what you're trying to build or fix, and I'll tell you honestly whether KeenCraft is the right fit and what it would take.